Job Description

United States

Suitability/Public Trust

Fully remote

Project/Program Management

Overview

GovCIO is currently hiring for Project Manager to support the Department of Veterans Affairs Office of Connected Care (OCC) as it refreshes and expands telehealth equipment at VA medical centers, clinics, and other sites across the country. This position will be fully remote.

Responsibilities

We're looking for a Project Manager to support the Department of Veterans Affairs Office of Connected Care (OCC) as it refreshes and expands telehealth equipment at VA medical centers, clinics, and other sites across the country. You'll be the day-to-day link between OCC, VISN Telehealth Program Managers, and field staff, keeping equipment requests, delivery schedules, and site communications on track.

This is a good fit for someone early in their PM career who already knows how the VA works and wants to grow into larger program responsibilities.

What you'll do

• Coordinate telehealth equipment requests with VA sites and VISNs for technology refresh, expansion and provider iPad ordering orders

• Communicate delivery schedules to sites, track progress, and follow up to validate and finalize open orders

• Answer field questions on installation, ordering, deployment, decommissioning, and 1:1 replacement of end-of-life equipment

• Support recurring VISN Lead, FTC, and TCT calls, plus ad hoc Telehealth Technology office hours, and send out action items within two business days of each meeting

• Build and present slide decks regularly

• Handle incoming questions from field staff by phone, email, and Teams (order status, serial numbers, turn-ins, help desk tickets, vendor site visits)

• Support the OCC loaned mobile device program, including a master tracking log, order and shipment tracking, and check that site requests meet OCC guidelines and order limits

• Communicate equipment recalls to the field

• Maintain the Telehealth Technology Repository Sites: post deadlines, FAQs, and reference docs, build checklists and trackers, and archive outdated material

• Quality check data submitted by sites and follow up on gaps

• Produce the Monthly Synchronous/Asynchronous Equipment Delivery Tracking Status Report and contribute to program dashboards

Qualifications

Required Skills and Experience

• Bachelor's Degree with 2-5 years of work experience (or commensurate experience in lieu of a degree)

• 1 to 3 years of project coordination or project management experience

• Strong written and verbal communication, including presenting to groups

• Comfortable juggling many sites and deadlines at once

• Working knowledge of Microsoft SharePoint, Teams, Excel, and PowerPoint

• Strong written and verbal communication, including presenting to groups

Preferred Skills and Experience

• Experience working at or supporting the Department of Veterans Affairs

• Experience working with the VA

• Experience managing technology acquisition and reporting

• Telehealth or connected care experience, especially with VA Video Connect or OCC programs

• Familiarity with VISN structure and field roles such as FTCs and TCTs

• Experience with PowerBI, ServiceNow, or Maximo

• Equipment deployment, logistics, or asset tracking background

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance.

Posted Salary Range

USD $90,000.00 - USD $100,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

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